The following white paper provides an executive overview of the serious challenge faced by TMF in 2010 to meet new regulatory requirements and how the EaseCap team was able to provide tailored solutions for a client that reduced weeks of work to days, provided more accurate analysis and recovered its cost in less than a year. Read moreâ€¦
A high-profile banking client engaged us to assist in solving issues it was having in managing very large customer information files. The client customers wanted daily updates, but their IT department had designed the reporting function as a monthly process. When customer demands were conflicting with internal processes, something had to give.
After several weeks of intense activity the Response Team was able to provide an excellent solution for the bank, but there seemed to be lingering issues for a few users. The Support Team received multiple calls from the bank regarding unspecified problems with the system -three days in a row. The bank senior vice-president in charge of that (Chicago) regional office wanted to know why. Read moreâ€¦
If you're like most executives, you ask that question every time someone submits a request to fund a new project. Ironically, the answer is a lot more questions. Read moreâ€¦